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Shipping & Delivery.
- Orders within Kampala (UGX 5,000 – 10,000)
- Orders above UGX 500,000 (free delivery)
For Upcountry orders, client is required to send money via mobile money including bus / taxi fare. The package is then put on bus / taxi and a receipt is issued. Client then receives their package from the bus / taxi offices in their respective location with presentation of the receipt.
Orders received from Monday – Friday before 6pm ( East African Time) are dispatched within the same business day and orders after 6pm (East African Time) are dispatched the following day unless otherwise.
Polite Note:
For returns, kindly return your purchase within the same day or in a period of 48 hours of receipt. Returns after 48hrs will not be considered.
Please note that money refunds will not be allowed. A client is allowed to choose another product in the same range of products availed to them by our agent.
Return delivery costs are the responsibility of the client.